St Anne's Community Services - Huddersfield

This residential care home provides personal and nursing care to six adults with mental health issues in a large Victorian house. Residents reported feeling safe and confirmed staff knew how to identify and respond to abuse. The service uses risk assessments to manage potential harms both within the home and community, while applying a positive risk approach that minimises harm without restricting residents' rights and independence.

Staff received appropriate training and demonstrated good knowledge of residents, their medicines, and support needs. Residents were encouraged to maintain balanced diets and wherever possible prepared their own meals, with facilities available to promote independent living skills. The service supported residents to have maximum choice and control over their lives, with policies and practices reflecting the least restrictive approach in their best interests.