St Annes Care Home

1-4 Rockcliffe, Whitley Bay, Tyne And Wear, NE26 2BG

01912529172

Care Type

Residential Care

Inspection date

7 December 2022

Provider

Ascot Care (St Anne's) Ltd

Beds

40 beds

About St Annes Care Home

St Anne's Care Home is a residential care home in North Tyneside, providing care for older people, including those living with dementia. Further details on how the home performs can be found in the CQC findings below.

St Anne's Care Home accommodates up to 40 older people, including those living with dementia. At the time of inspection, 30 residents were living there. People felt safe and supported by staff, reporting that they didn't have to wait for assistance as staff were patient with them.

Care plans were up to date but lacked sufficient person-centred detail, though the provider had recognised this and was implementing improvements to records. The home had systems in place to identify patterns and trends, with plans to enhance how falls were analysed to reduce risks. The provider was encouraged to explore more innovative and creative approaches to fall prevention.

Medicines administration was safe, with clear records and recently improved auditing following external professional advice.

Source: CQC inspection report, 5 January 2023

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 40 places — this is not a vacancy count
Registration checked: Registered · NE26 2BG

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 5 January 2023. Latest inspection date recorded: 7 December 2022.

Safe: Good
EffectivePublished 3 April 2020: Good
CaringPublished 3 April 2020: Good
ResponsivePublished 3 April 2020: Good
Well-led: Good

Read St Annes Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting St Annes Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit St Annes Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund St Annes Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees