England

St Andrews HouseCoventry

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

St Andrews House

19 St Andrews Road, Earlsdon, Coventry, West Midlands, CV5 6FP

02476673745

Care Type

Residential Care

Assessment date

5 March 2024

Provider

St Andrew's House

Beds

35 beds

How this home compares nearby

Of 49 care homes for older people within 5 miles, 32 are rated higher by CQC, 17 are the same and none are lower.

17 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 24 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMar 2015
GoodJul 2017
Requires ImprovementFeb 2020
Requires ImprovementSept 2020
InadequateOct 2022
Requires ImprovementAug 2023
InadequateJan 2024
Requires ImprovementJun 2024

Improved from Inadequate to Requires Improvement in 2024. CQC has rated this home 8 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home St Andrew's House runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About St Andrews House

St Andrews House is a residential care home in Coventry, providing personal care for people including those living with dementia. The findings below set out the CQC's most recent assessment of the service.

St Andrews House provides personal care for up to 35 people, including those living with dementia. At the time of the assessment, 24 people lived at the home, supported by staff described as caring and compassionate.

The CQC found improvements since its previous visit, when risk management had not been effective. Risks were now assessed and recorded, environmental hazards managed, and quality checks in place. Inspectors judged the service still required improvement overall, noting more time was needed to fully embed and sustain these changes.

Source: CQC assessment, 19 June 2024

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 35 places — this is not a vacancy count
Registration checked: Registered · CV5 6FP

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 19 June 2024. Assessment date recorded: 5 March 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 19 June 2024. References to “we” mean CQC. It describes findings at that time.

St Andrews House is a care home providing personal care for up to 35 people, including those living with dementia. At the time of the assessment there were 24 people living at the service. We carried out our on-site assessment on 14 March 2024, off-site activity started on 15 March 2024 and ended on 16 March 2024. We looked at 13 quality statements, Learning Culture, Safeguarding, Involving people to manage risks, Safe environments, Infection prevention and control, Safe and effective staffing and Medicines optimisation. Independence, choice and control. Equity in experiences and outcomes. Capable, compassionate and inclusive leaders, Freedom to speak up, Governance and assurance. At our last visit to this service on 28 November 2023, we found people were at risk of avoidable harm because risk management was not effective. The provider had failed to have systems and processes in place to manage risks. This was in breach of regulation 12 (Safe care and treatment) and regulation 17 (Good governance). At this assessment we found improvements had been made and the provider was no longer in breach of the regulations.

Safe: Requires Improvement
Effective: Requires Improvement
Caring: Requires Improvement
Responsive: Requires Improvement
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Caring: How do staff protect privacy, dignity and each person’s choices?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read St Andrews House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting St Andrews House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit St Andrews House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund St Andrews House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees