Shaftesbury Wall Street

14 Wall Street, Hereford, Herefordshire, HR4 9HP

01432358802

Care Type

Residential Care

Inspection date

8 November 2023

Provider

Livability

Beds

10 beds

Rating history

GoodJun 2016
GoodJul 2019
GoodDec 2023

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Livability, which runs 13 care homes in England: 1 rated Outstanding and 12 Good.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Shaftesbury Wall Street

Shaftesbury Wall Street is a residential care home in Herefordshire, County of, providing personal care and support to adults with learning disabilities and physical disabilities. Further details on the findings from its most recent CQC inspection are set out below.

Livability Wall Street is a residential care home providing personal care to up to 10 adults with learning disabilities and physical disabilities. The service comprises self-contained flats, with eight people accommodated downstairs and two upstairs. At inspection, the home was at full capacity with ten residents.

The home supports people to access respect, equality, dignity, choices and independence within their daily lives. Staff work to enable residents to participate in their local communities and make decisions about their own care and support. At the time of inspection, the service was operating with all available places filled.

Source: CQC inspection report, 22 December 2023

Specialist Care

Learning disabilitiesPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Domiciliary care service
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · HR4 9HP

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 December 2023. Latest inspection date recorded: 8 November 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Shaftesbury Wall Street's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Shaftesbury Wall Street, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Shaftesbury Wall Street, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Shaftesbury Wall Street's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees