England

SerenitaNorth Somerset

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

Serenita

15-19 Clevedon Road, Weston Super Mare, Somerset, BS23 1DA

01934620195

Care Type

Residential Care

Inspection date

11 October 2018

Provider

N. Notaro Homes Limited

Beds

34 beds

How this home compares nearby

Of 38 care homes for older people within 5 miles, none are rated higher by CQC, 36 are the same and 2 are lower.

38 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMay 2016
GoodNov 2018

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by N. Notaro Homes Limited, which runs 11 care homes in England: 10 rated Good and 1 Requires Improvement.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Serenita

Serenita is a residential care home in North Somerset, supporting adults with mental health needs. The most recent CQC findings for the home are set out below.

Serenita is a residential care home supporting up to 34 adults with a range of needs including mental health problems such as Korsakoff's syndrome and the effects of alcohol related brain damage. The service operates a three-step enablement programme designed to support people in returning to the community. The home features a large open plan lounge, dining room, games area, accessible garden, and en-suite bedrooms.

Staff implement effective safeguarding systems and follow clear procedures to protect people from abuse. Risks relating to people's care are identified and managed carefully, with staff discussing these risks with residents to encourage both safety and independence. Medicines are managed safely by trained staff.

The home maintains adequate staffing levels, with staff receiving appropriate training, induction and supervision to carry out their roles effectively.

Source: CQC inspection report, 2 November 2018

Specialist Care

DementiaMental healthOlder peopleYounger adults

Facilities & Amenities

En-suite RoomsSecure GardenActivities ProgrammeCommunal LoungeDining Room

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 34 places — this is not a vacancy count
Registration checked: Registered · BS23 1DA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 2 November 2018. Latest inspection date recorded: 11 October 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Serenita's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Serenita, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Serenita, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Serenita's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees