SENSE Jenny Chapman House

167 Shephall View, Stevenage, Hertfordshire, SG1 1RR

01438749013

Care Type

Residential Care

Inspection date

29 September 2017

Provider

Sense

Beds

7 beds

About SENSE Jenny Chapman House

SENSE Jenny Chapman House is a residential care home in Hertfordshire for people with learning and physical disabilities. Further details from the most recent CQC inspection are set out below.

Sense Jenny Chapman House accommodates up to seven people with learning and physical disabilities and is not registered to provide nursing care. At the time of inspection, all seven available places were occupied. The service was led by a registered manager.

During the unannounced inspection, inspectors found the home continued to meet all standards. Staff supported residents in their daily lives, with observations showing consistent care practices across the service.

Source: CQC inspection report, 20 October 2017

Specialist Care

Learning disabilitiesPhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · SG1 1RR

Registered care categories

Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 20 October 2017. Latest inspection date recorded: 29 September 2017.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read SENSE Jenny Chapman House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting SENSE Jenny Chapman House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit SENSE Jenny Chapman House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund SENSE Jenny Chapman House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees