Scarborough House

395 Scarborough Avenue, Stevenage, Hertfordshire, SG1 2QA

01438361196

Care Type

Residential Care

Inspection date

21 December 2018

Provider

Hertfordshire County Council

Beds

7 beds

About Scarborough House

Scarborough House is a residential care home in Hertfordshire, offering short break accommodation for young adults with learning and physical disabilities who require support with personal care. Further detail on the CQC's most recent findings is set out below.

Scarborough House provides short break accommodation for young adults with learning and physical disabilities who need help with personal care. The building has been extended and adapted to suit the people using it. During inspection, the service supported four people and maintained its good rating.

People using the service felt safe, and staff had received training to recognise signs of abuse and report concerns confidently. Risk assessments enabled people to remain as independent as possible while staying safe, with staff skilled at balancing safety considerations against people's rights to take risks. The service maintained sufficient staffing with appropriate skills to meet people's needs, supported by effective recruitment processes.

Source: CQC inspection report, 22 January 2019

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · SG1 2QA

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 January 2019. Latest inspection date recorded: 21 December 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Scarborough House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Scarborough House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Scarborough House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Scarborough House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees