Jubilee Court

Hayward Close, Lonsdale Road, Stevenage, Hertfordshire, SG1 5BS

01438730000

Care Type

Residential Care

Inspection date

18 October 2022

Provider

Quantum Care Limited

Beds

91 beds

About Jubilee Court

Jubilee Court is a residential care home in Hertfordshire, providing accommodation for older people, including those living with dementia, in a purpose-built setting. Details of the most recent CQC findings are set out below.

Jubilee Court is a residential care home supporting up to 91 older people, including those living with dementia, in a purpose-built facility. At inspection, 88 people were using the service.

People were supported safely in most cases, though some areas required further development. These included correct positioning during eating and a consistent approach to falls risk management and monitoring. Medicines were managed safely with accurate records and consistent use of recording systems.

Infection control practices were established and staff understood their responsibilities, though inspectors identified occasions when staff were not wearing masks correctly.

Source: CQC inspection report, 7 December 2022

Specialist Care

DementiaOlder peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 91 places — this is not a vacancy count
Registration checked: Registered · SG1 5BS

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 7 December 2022. Latest inspection date recorded: 18 October 2022.

Safe: Requires improvement
EffectivePublished 23 May 2019: Good
CaringPublished 23 May 2019: Good
ResponsivePublished 23 May 2019: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Jubilee Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Jubilee Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Jubilee Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Jubilee Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees