SENSE Andlaw House

126 Bartholomew Street West, Exeter, Devon, EX4 3AJ

01392490366

Care Type

Residential Care

Inspection date

4 December 2018

Provider

Sense

Beds

9 beds

About SENSE Andlaw House

Andlaw House is a residential care home in Devon, run by the national charity Sense for people who are deafblind. The findings from the most recent CQC inspection are set out below.

Andlaw House in Exeter provides residential care for people who are deafblind, operating two separate flats with their own staff teams. Each flat accommodates four residents who may have additional complex needs, learning disabilities, and physical disabilities. The home is run by Sense, a national charity supporting deafblind people, using the term 'deafblind' to encompass a wide range of individuals with varying degrees of hearing and sight loss.

During inspection, inspectors found the service continued to demonstrate good standards of care and support for its residents.

Source: CQC inspection report, 16 January 2019

Specialist Care

Learning disabilitiesPhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · EX4 3AJ

Registered care categories

Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 16 January 2019. Latest inspection date recorded: 4 December 2018.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Good
Well-led: Good

Read SENSE Andlaw House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting SENSE Andlaw House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit SENSE Andlaw House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund SENSE Andlaw House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees