Seaview

The following is CQC's published account of its assessment, published 24 December 2024. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 11 November 2024 to 25 November 2024. This assessment was completed to check action had been taken to address the breaches of regulation found at our previous assessment in January 2024. We found improvements had been made and all the breaches of regulation had been met. We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence, and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. There had been a change in the management of the service, leading to a change in staff culture. There was now a transparent and open learning culture within the service, safeguarding incidents had been used as a learning opportunity. The approach of staff had changed, and people were now supported to be as independent as possible and go out more. People were supported to make decisions and their choices were respected. The oversight and management of the service had improved, staff had received training and support. Staff told us, they had been encouraged to speak up and had been involved in making changes within the service.