Sapphire House

166 Tonbridge Road, Maidstone, Kent, ME16 8SR

01622673776

Care Type

Residential Care

Inspection date

1 July 2020

Provider

Parkcare Homes (No.2) Limited

Beds

6 beds

About Sapphire House

Sapphire House is a residential care home in Kent, offering personal care and support to people with learning disabilities, autism, mental health conditions or complex needs. Details of the most recent CQC inspection are set out below.

Sapphire House is a residential care home for up to seven people living with learning disabilities, autistic spectrum disorder, mental health conditions or complex needs. The converted detached house offers self-contained flats and bedrooms with communal areas, and five people were living there at inspection. The home supports residents with personal care including help with hygiene and eating.

The service embodies principles of choice, independence and inclusion, allowing residents to live as ordinary citizens. The building is indistinguishable from other homes on the residential street with no external signage, and staff do not wear uniforms, enabling people to live their lives as they wish.

Source: CQC inspection report, 19 September 2020

Specialist Care

Mental healthPhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · ME16 8SR

Registered care categories

Caring for adults under 65 yrs; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 20 February 2019. Latest inspection date recorded: 1 July 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Sapphire House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Sapphire House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Sapphire House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Sapphire House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees