Sanctuary Supported Living - 26 Tilmore Gardens

26 Tilmore Gardens, Petersfield, Hampshire, GU32 2JQ

01730233124

Care Type

Residential Care

Inspection date

12 November 2018

Provider

Sanctuary Home Care Limited

Beds

10 beds

Rating history

GoodJan 2016
OutstandingFeb 2019

Improved from Good to Outstanding in 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Sanctuary Home Care Limited, which runs 12 care homes in England: 3 rated Outstanding and 9 Good.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Sanctuary Supported Living - 26 Tilmore Gardens

Sanctuary Supported Living - 26 Tilmore Gardens is a residential care home in Hampshire. Details of the CQC's most recent findings are set out below.

People using this service benefit from caring, responsive and well-led support. Staff consistently treat people with kindness, compassion and respect. People report feeling very well cared for, and observations confirm this positive experience.

Relatives speak overwhelmingly of the positive outcomes their loved ones have achieved, noting the service goes "over and above" expectations in supporting people to achieve a good quality of life. People are placed at the heart of the service, with their views, opinions and wishes actively sought and acted upon to deliver person-centred care tailored to individual needs.

Source: CQC inspection report, 22 February 2019

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · GU32 2JQ

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 22 February 2019. Latest inspection date recorded: 12 November 2018.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Outstanding
Well-led: Outstanding

Read Sanctuary Supported Living - 26 Tilmore Gardens's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Sanctuary Supported Living - 26 Tilmore Gardens, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Sanctuary Supported Living - 26 Tilmore Gardens, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Sanctuary Supported Living - 26 Tilmore Gardens's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees