Sanctuary Supported Living - 26 Tilmore Gardens

People using this service benefit from caring, responsive and well-led support. Staff consistently treat people with kindness, compassion and respect. People report feeling very well cared for, and observations confirm this positive experience. Relatives speak overwhelmingly of the positive outcomes their loved ones have achieved, noting the service goes "over and above" expectations in supporting people to achieve a good quality of life. People are placed at the heart of the service, with their views, opinions and wishes actively sought and acted upon to deliver person-centred care tailored to individual needs.