Salcasa

Coltishall Road, Buxton, Norwich, Norfolk, NR10 5HB

01603316853

Care Type

Residential Care

CQC rating published

11 September 2021

Provider

Liaise (East Anglia) Limited

Beds

5 beds

Rating history

GoodApr 2016
GoodFeb 2019
Requires ImprovementSept 2021

Rating dropped from Good to Requires Improvement in 2021.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Liaise (East Anglia) Limited, which runs 6 care homes in England: 1 rated Good and 5 Requires Improvement.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Salcasa

Salcasa is a small five-bed residential care home in Coltishall Road, Buxton, near Norwich. It is run by Liaise (East Anglia) Limited and provides care for older people, younger adults, and individuals with learning disabilities or physical disabilities.

The home was last inspected by the Care Quality Commission in September 2021, when it was rated as Requiring Improvement. This means the service did not meet all standards expected at that time, though the provider is working to address identified concerns.

As a smaller establishment with just five beds, Salcasa may offer a more intimate care setting compared to larger facilities. Its location in rural Norfolk provides access to local community services while being within reach of Norwich's broader healthcare facilities.

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesYounger adults

5 Questions to Ask on Your Visit

When visiting Salcasa, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Salcasa, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Salcasa's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees