Rushley House Retirement Home

Rushley House accommodates up to 13 people requiring personal care across two floors with single rooms. At inspection, 12 residents were living there. Staff support people in a caring and sensitive way, with improvements made to recording systems ensuring people's needs and requirements are properly documented in care records. The home has implemented thorough infection prevention and control processes and maintains safe visiting arrangements so residents can see visitors and maintain important relationships. However, there is no formal activities programme and limited records of residents' preferences regarding recreational activities, though some activities do take place.

Residents report feeling cared for and satisfied with the service they receive. There have been no recent complaints, and the home is assured to handle any concerns appropriately.