Springfield Lodge

The following is CQC's published account of its assessment, published 25 September 2024. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 14 and 16 August 2024. Springfield Lodge is a residential care home providing accommodation and residential care for up to 15 people in one adapted building, with bedrooms over 2 floors. At the time of the inspection there were 15 people living at the service. This service has been in Special Measures since 20 December 2022. The provider demonstrated improvements that have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures. We assessed all the quality statements from the safe, effective, caring, responsive and well-led key questions and found areas of good practice. The scores for these areas have been combined with scores based on the key question ratings from the last inspection. The assessment of these 5 key questions indicated areas of improvement since the last inspection, our overall rating has changed to good. The service had made significant improvements. However, the provider needed to take, and took, immediate action to ensure robust procedures for the management and storage of prescribed creams were followed. The provider did not have a manager registered with us. This was required to ensure the manager is of good character and had the necessary qualifications, competence and skills to lead the service and manage the regulated activity of personal care. The provider told us they were reviewing people’s roles and responsibilities.