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Redgate House Residential HomeNorfolk

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Rated:GoodResidential

Redgate House Residential Home

Green Lane, Thetford, Norfolk, IP24 2EZ
01842800400
Care Type

Residential Care

Inspection date

22 August 2019

Provider

Randale Care Limited

Beds

20 beds

How this home compares nearby

Of 9 care homes for older people within 10 miles, 3 are rated higher by CQC, 2 are the same and 4 are lower.

7 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. Requires ImprovementSept 2018
  2. GoodSept 2019

Improved from Requires Improvement to Good in 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Randale Care Limited, which runs 2 care homes in England: 2 rated Good.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Redgate House Residential Home

Redgate House Residential Home is a residential care home in Norfolk, providing care primarily for older people, including those living with dementia. Further details on the service can be found in the CQC findings below.

Redgate House provides personal and nursing care to up to 20 older people, with the majority living with dementia. At inspection, there were 18 residents using the service.

The home has systems in place to assess and mitigate risks to people's daily lives and safeguard them from abuse. Staff are available when residents need assistance and are recruited safely. The home manages medicines safely and maintains infection control procedures.

Staff receive training to support residents' needs, and people's dietary and health requirements are assessed and met appropriately.

Source: CQC inspection report, 6 September 2019

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
20 places — this is not a vacancy count
Registration checked
Registered · IP24 2EZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 6 September 2019. Latest inspection date recorded: 22 August 2019.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read Redgate House Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Redgate House Residential Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Redgate House Residential Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Redgate House Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Green Lane, Thetford, Norfolk, IP24 2EZ

CQC Logo

Redgate House Residential Home

CQC overall rating

Good

Inspection date: 22 August 2019

View full inspection report
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