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Rivermere Retirement and Care HomeKent

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Rated:GoodResidential

Rivermere Retirement and Care Home

64-70 Westerham Road, Bessels Green, Sevenoaks, Kent, TN13 2PZ

01732748400

Care Type

Residential Care

Inspection date

8 January 2021

Provider

WT UK Opco 2 Limited & Willowbrook Healthcare Limited

Beds

102 beds

How this home compares nearby

Of 7 care homes for older people within 5 miles, 1 is rated higher by CQC, 5 are the same and 1 is lower.

7 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

InadequateFeb 2015
Requires ImprovementJul 2015
InadequateMar 2016
InadequateJun 2016
InadequateOct 2016
Requires ImprovementApr 2017
GoodJan 2018

Improved from Requires Improvement to Good in 2018. CQC has rated this home 7 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home WT UK Opco 2 Limited runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Rivermere Retirement and Care Home

Rivermere Retirement and Care Home is a residential care home in Kent, offering personal care and support for older people, including a unit dedicated to those living with dementia. The details below set out what the CQC found on its most recent inspection.

This residential care home provides personal care and support for up to 102 older people, with 47 residents at the time of inspection. The service offers a range of accommodation including double rooms with kitchenettes and living rooms for partners or those who choose to share. Two separate units operate within the home, with one specifically designated for people living with dementia.

Communal facilities across both units include activity lounges, a café, and a cinema room.

Residents and relatives reported the home was well run and expressed satisfaction with the quality of care provided. One relative commented that staff had helped their mother develop good relationships and receive care that enhances her quality of life. The home had made notable improvements to medicines management and staff consistency, with sufficient staffing levels available to meet residents' needs.

Previous recommendations regarding the management of creams and lotions had been successfully implemented.

Source: CQC inspection report, 6 February 2021

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 102 places — this is not a vacancy count
Registration checked: Registered · TN13 2PZ

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 25 January 2018. Latest inspection date recorded: 8 January 2021.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Rivermere Retirement and Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Rivermere Retirement and Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Rivermere Retirement and Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Rivermere Retirement and Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees