Rivermere Retirement and Care Home

This residential care home provides personal care and support for up to 102 older people, with 47 residents at the time of inspection. The service offers a range of accommodation including double rooms with kitchenettes and living rooms for partners or those who choose to share. Two separate units operate within the home, with one specifically designated for people living with dementia. Communal facilities across both units include activity lounges, a café, and a cinema room.

Residents and relatives reported the home was well run and expressed satisfaction with the quality of care provided. One relative commented that staff had helped their mother develop good relationships and receive care that enhances her quality of life. The home had made notable improvements to medicines management and staff consistency, with sufficient staffing levels available to meet residents' needs. Previous recommendations regarding the management of creams and lotions had been successfully implemented.