Riverhead Hall Residential Care Home

Riverhead Hall accommodates up to 48 people, with 39 residents at the time of inspection. Residents are happy and feel safe, with staff who clearly understand their roles and responsibilities. The service regularly assesses and reviews risks to ensure people's safety, and staff recruitment follows safe procedures.

Medicines are appropriately managed with regular checks to maintain safety. Staff promote good infection control practices and maintain a clean environment. Residents are supported to have maximum choice and control over their lives, with staff providing appropriate support to help them make decisions about their care and daily activities.