The Limes

The Limes provides accommodation and personal care for people with dementia or physical disabilities across one adapted building with a separate dementia unit, with capacity for 97 residents. At the time of inspection, 75 people were using the service.

Inspectors found mixed experiences among residents. While some people reported positive experiences, others did not receive the same consistent level of care and support. Risks to health and safety were not being monitored and mitigated consistently, including those related to catheter care and individual health conditions. Staff did not always have adequate sight of people's care needs and plans.