Riverdale Court

17 Dovedale Close, Welling, Kent, DA16 3BU

02083179067

Care Type

Residential Care

Inspection date

25 May 2021

Provider

Avante Care and Support Limited

Beds

80 beds

Rating history

InadequateApr 2015
GoodNov 2015
Requires ImprovementDec 2017
Requires ImprovementNov 2018
GoodDec 2019
Requires ImprovementAug 2021

Rating dropped from Good to Requires Improvement in 2021. CQC has rated this home 6 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Avante Care and Support Limited, which runs 12 care homes in England: 8 rated Good, 2 Requires Improvement, 1 Inadequate and 1 not yet rated.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Riverdale Court

Riverdale Court is a residential care home in Bexley, offering older adults a comfortable and familiar place to call home. The team here understands how significant this decision can be for families, and they aim to make every resident feel genuinely looked after and valued. With its welcoming atmosphere and local community connections, Riverdale Court seeks to provide a warm environment where residents can feel settled and supported day to day.

Riverdale Court provides personal care and accommodation for people aged 65 and over, with capacity for up to 80 residents across four separate units within one building. Each unit has its own adapted facilities. At the time of inspection, 78 people were using the service.

Inspectors identified areas requiring improvement in medicines management and overall service management. While systems were in place to record accidents and incidents, the service lacked sufficient analysis of these events, particularly regarding a high number of falls. The existing quality and safety assessment systems were not robust enough to effectively monitor the service's performance.

Source: CQC inspection report, 6 August 2021

Specialist Care

DementiaLearning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 80 places — this is not a vacancy count
Registration checked: Registered · DA16 3BU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 6 August 2021. Latest inspection date recorded: 25 May 2021.

Safe: Requires improvement
EffectivePublished 6 December 2019: Good
CaringPublished 6 December 2019: Good
ResponsivePublished 6 December 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Riverdale Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Riverdale Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Riverdale Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Riverdale Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees