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RiverbankKingston upon Hull, City of
Rated:GoodNursing

Riverbank

2a Park Road, Hull, North Humberside, HU3 1TH
01482223406
Care Type

Nursing Care

CQC rating published

8 November 2019

Provider

Partnerships in Care 1 Limited

Beds

24 beds

How this home compares nearby

Of 54 care homes for older people within 5 miles, 2 are rated higher by CQC, 35 are the same and 17 are lower.

40 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. Requires ImprovementJul 2016
  2. GoodMar 2017
  3. GoodNov 2019

Improved from Requires Improvement to Good in 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Partnerships in Care 1 Limited, which runs 8 care homes in England: 5 rated Good, 1 Requires Improvement and 2 not yet rated.

Average care home fees in Yorkshire and the Humber: £907 a week for residential care and £1,287 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Riverbank

Riverbank is a nursing home in Kingston upon Hull providing care for people with complex mental health needs, alongside supported independent flats for those needing a lower level of support. The findings below set out the CQC's most recent assessment of the service.

Riverbank provides personal care for up to 24 people with complex mental health needs, alongside 12 independent flats where residents receive staff support. At inspection, 22 people were receiving care in the home with a further 11 in the supported flats. People using the service spoke positively about their experience, describing good support from staff and managers.

Inspectors observed caring relationships built on trust and mutual respect, with a friendly atmosphere where staff supported people in ways that took account of individual needs and preferences. Residents were encouraged to express their views and participate in decisions about their care.

The home had systems in place to protect people from harm, including proper medicines management. Staff received training in recognising and responding to abuse and understood their responsibility to report concerns. Safe recruitment practices were followed with appropriate checks ensuring only suitable staff were employed, and sufficient experienced staff were available to meet people's needs.

Source: CQC inspection report, 8 November 2019

Specialist Care

Mental healthOlder peopleYounger adults

5 Questions to Ask on Your Visit

When visiting Riverbank, consider asking...

  1. 1.How many qualified nurses are on duty overnight and at weekends?
  2. 2.How do you manage a resident's relationship with their GP and hospital team?
  3. 3.What is your approach when a resident's condition deteriorates quickly?
  4. 4.What additional charges apply beyond the weekly fee?
  5. 5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Riverbank, look out for...

  1. 1.Is the nursing station visible and staffed, or hard to find?
  2. 2.Do staff respond promptly when a resident needs attention?
  3. 3.Are call bells answered quickly or left ringing?
  4. 4.Does the home feel calm or rushed and understaffed?
  5. 5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Riverbank's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

2a Park Road, Hull, North Humberside, HU3 1TH

CQC Logo

Riverbank

CQC overall rating

Good

CQC rating published: 8 November 2019

View full inspection report
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