Richmond Court

Richmond Court, in County Durham, is a residential care home providing personal and nursing care to up to 49 people, including those with a learning disability and/or autism, and people living with dementia. The CQC rated the home Good overall, a significant improvement on its previous requires improvement rating, with breaches around safe care, dignity and governance now resolved.

Inspectors found staff were knowledgeable, kind and attentive, with enough staff on duty and good safeguarding practice, though medicines records needed some improvement. People and relatives spoke highly of the care and staff approachability, and the service was found to be well-led, with strong management oversight and clear evidence of positive change since the last inspection.