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Queens CourtMerton

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Rated:GoodNursing

Queens Court

32-34 Queens Road, Wimbledon, London, SW19 8LR
02089715019
Care Type

Nursing Care

Inspection date

23 June 2022

Provider

Barchester Healthcare Homes Limited

Beds

43 beds

About Queens Court

Queens Court is a nursing home in Merton, providing care for older people, including those living with dementia. Further detail on the most recent CQC inspection is set out below.

Queens Court provides personal and nursing care to up to 43 people, primarily older people and those with dementia. At inspection, 36 people were using the service, accommodated across three floors in one adapted building.

People receive care and support that keeps them safe. Risk management plans ensure staff understand how to mitigate identified risks, and medicines are managed safely. Staffing levels are adequate, with the provider maintaining robust recruitment procedures to ensure suitable staff are employed.

The service demonstrates a commitment to learning from incidents when things go wrong.

Source: CQC inspection report, 27 July 2022

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service with nursing
Registered capacity
43 places — this is not a vacancy count
Registration checked
Registered · SW19 8LR

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 27 July 2022. Latest inspection date recorded: 23 June 2022.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read Queens Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Queens Court, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Queens Court, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Queens Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

32-34 Queens Road, Wimbledon, London, SW19 8LR

CQC Logo

Queens Court

CQC overall rating

Good

Inspection date: 23 June 2022

View full inspection report
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