Woodlands House

Woodlands House provides nursing and personal care to 60 people aged 65 and over, with capacity for up to 72 across five adapted wings. Most residents are living with dementia. People told inspectors they were happy with the care and support they received and felt safe and protected against harm.

Staff demonstrated knowledge in managing risks residents might face, and medicines systems were well-organised with people receiving prescribed medicines as needed.

The home's premises were kept hygienically clean with staff following best practice guidelines for infection prevention and control. Management routinely monitored and analysed the quality and safety of care, recognising the importance of learning from incidents to drive continuous improvement. Managers had identified that not all staff had received up-to-date training and had already put a time-specific action plan in place to address these gaps.