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Pottles Court
Residential Care
18 February 2026
Classic Care Homes (Devon) Limited
17 beds
How this home compares nearby
Of 23 care homes for older people within 5 miles, none are rated higher by CQC, 3 are the same and 20 are lower.
23 of these nearby homes have been inspected more recently than this one.
Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes
Costs and who runs this home
Run by Classic Care Homes (Devon) Limited, which runs 2 care homes in England: 1 rated Outstanding and 1 Good.
Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.
- This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Pottles Court
Pottles Court is a residential care home located in Devon, South West. Its registered care categories include dementia, mental health, older people, physical disabilities, sensory impairments, and younger adults. The home has 17 beds. CQC records an overall rating of Good, published in June 2026. The home is operated by Classic Care Homes (Devon) Limited.
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing; Domiciliary care service
- Registered capacity
- 17 places — this is not a vacancy count
- Registration checked
- Registered · EX6 8DG
Registered care categories
Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Assessment published 5 June 2026. Assessment date recorded: 18 February 2026.
Read CQC's assessment overview
The following is CQC's published account of its assessment, published 5 June 2026. References to “we” mean CQC. It describes findings at that time.
Date of Assessment: 25 February to12 March 2026. The service is a residential service providing support to older people living with dementia.
The service assessed people’s needs in a thorough and person‑centred way. There were detailed care plans to assist staff to support people in an individualised way. Dignity provided the foundation of end of life care. The registered manager knew the people in their care well as did their staff team. Staff listened to concerns about safety and concerns were investigated.
Staff worked closely with the local GP and community nurses; medicines were well managed. Staff benefited from a range of training, evidencing their learning and knowledge in their practice.
Staff recognised the importance of ensuring everyone felt included. The service promoted fair experiences and outcomes for people, including those with complex needs, so they could enjoy a good quality of life.
The provider had invested in the service, making improvements and replacing fittings and fixtures. There was recognition some areas of the home would benefit from updating; there had been delays in making the new bath useable.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Pottles Court, consider asking...
- 1.What specific dementia training do staff receive and how recently?
- 2.How do you support a resident who becomes distressed or confused?
- 3.How does the home keep a record of a resident's life history and personal preferences?
- 4.How do you involve families as dementia progresses and communication becomes harder?
- 5.What happens when a resident's dementia reaches an advanced stage?
5 Things to Look For on Your Visit
When you visit Pottles Court, look out for...
- 1.Is the environment calm, uncluttered and easy to navigate?
- 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
- 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
- 4.Do residents seem settled and safe, or agitated and unsupervised?
- 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?
Could the NHS fund Pottles Court's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
Days Pottles Lane, Exminster, Devon, EX6 8DG

Pottles Court
CQC overall rating
Assessment date: 18 February 2026
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