Portelet House Care Home

22 Grand Avenue, Southbourne, Bournemouth, Dorset, BH6 3SY

01202422005

Care Type

Residential Care

CQC rating published

16 October 2026

Provider

Portelet Care Limited

Beds

15 beds

How this home compares nearby

Of 55 care homes for older people within 5 miles, 3 are rated higher by CQC, 48 are the same and 4 are lower.

None of these nearby homes has been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

GoodAug 2016
GoodFeb 2019
GoodOct 2026

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Portelet Care Limited, which runs 3 care homes in England: 2 rated Good and 1 not yet rated.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Portelet House Care Home

Portelet House Care Home is a residential care home located in Bournemouth, Christchurch and Poole, South West. Its registered care categories include dementia, mental health, and older people. The home has 15 beds. CQC records an overall rating of Good, published in October 2026. The home is operated by Portelet Care Limited.

Specialist Care

DementiaMental healthOlder people

5 Questions to Ask on Your Visit

When visiting Portelet House Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Portelet House Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Portelet House Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees