Poplars
Residential Care
30 September 2026
Delam Care Limited
6 beds
Rating history
- Dec 2014
- Nov 2016
- Jun 2019
- Sept 2026
Rated Good at every inspection since 2014.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
Run by Delam Care Limited, which runs 7 care homes in England: 6 rated Good and 1 not yet rated.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Poplars
Poplars is a residential care home located in Stoke-on-Trent, West Midlands. Its registered care categories include learning disabilities and mental health. The home has 6 beds. CQC records an overall rating of Good, published in September 2026. The home is operated by Delam Care Limited.
Specialist Care
5 Questions to Ask on Your Visit
When visiting Poplars, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Poplars, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Poplars's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
123 Regent Road, Hanley, Stoke On Trent, Staffordshire, ST1 3BL
Poplars
CQC overall rating
CQC rating published: 30 September 2026
Helpful Guides
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