Ponsandane

Chyandour Terrace, Penzance, Cornwall, TR18 3LT

01736330063

Care Type

Nursing Care

Assessment date

31 January 2024

Provider

Swallowcourt Limited

Beds

47 beds

Rating history

Requires ImprovementMar 2015
Requires ImprovementJun 2015
GoodDec 2015
GoodFeb 2018
GoodApr 2024

Improved from Requires Improvement to Good in 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Swallowcourt Limited, which runs 3 care homes in England: 3 rated Good.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Ponsandane

Ponsandane is a nursing care home in Cornwall, providing care for older people, including those living with dementia. Further detail on the service can be found in the CQC findings below.

Ponsandane is a care home providing accommodation, nursing and personal care for up to 58 older people, some living with dementia. Around 44 people were living there at the time of the assessment. The CQC found the service continues to be rated good overall.

Inspectors found people were supported by kind, caring staff in sufficient numbers, who responded promptly and understood how to help people who were upset or anxious. People were able to make their own choices, including unwise ones, and control how they spent their time, with a range of activities available. Relatives were pleased with the standard of care provided.

Source: CQC assessment, 17 April 2024

Specialist Care

DementiaLearning disabilitiesOlder peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 47 places — this is not a vacancy count
Registration checked: Registered · TR18 3LT

Registered care categories

Caring for adults over 65 yrs; Dementia; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 17 April 2024. Assessment date recorded: 31 January 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 17 April 2024. References to “we” mean CQC. It describes findings at that time.

Ponsandane is a 'care home' that provides care and support to older people some of whom may be living with dementia. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. The service accommodates up to 58 people in one adapted building. On the day of the inspection 44 people living at the home. We carried out our unannounced on-site assessment on 8 February 2024, off site assessment activity started on 17 January 2024 and ended on 15 February 2024. We looked at 7 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Assessing needs; Independence, choice and control; Equity in experiences and outcomes; and Learning, improvement and innovation. At our last inspection the service was rated good. At this assessment the service remains good.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Ponsandane's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ponsandane, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Ponsandane, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Ponsandane's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees