Piper Court

Sycamore Way, Stockton-on-Tees, Cleveland, TS19 8FR

01642606512

Care Type

Nursing Care

Assessment date

24 February 2025

Provider

Akari Care Limited

Beds

60 beds

About Piper Court

Piper Court is a nursing home in Stockton-on-Tees, providing nursing and personal care for adults, including people living with dementia. Further details from the CQC's most recent inspection are set out below.

Piper Court provides nursing and personal care for up to 51 people, including those living with dementia. The CQC found the home was performing well overall, rated Good. Staffing levels were sufficient, recruitment was safe, and the environment was clean and well maintained.

A recent rise in medicines errors had reduced significantly following action by the provider, with clearer guidance now in place for staff.

Safeguarding concerns and incidents were reported and investigated appropriately, though analysis of trends could be more detailed. Some quality assurance audits had not been completed consistently, and the provider was addressing this. Staff and relatives gave positive feedback, describing a supportive culture and care that helped people maintain independence.

Source: CQC assessment, 4 June 2025

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · TS19 8FR

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 4 June 2025. Assessment date recorded: 24 February 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 4 June 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 3 April 2025. The service provided nursing and personal care to 51 people, some of whom were living with dementia.
We carried out this assessment to follow-up concerns relating to medicines management, staffing levels and the environment. We also followed up the breach of regulation relating to good governance identified at the last inspection.
There had recently been a high number of medicines related errors. These had reduced significantly due to the provider’s actions. As a result, the provider had developed bespoke guidance around reporting medicines errors to provide staff with clarity about what incidents to report.
There were sufficient staff to meet people’s needs and new staff were recruited safely.
The environment was safe, and records showed action was taken to address any issues identified. The home was clean and tidy throughout.
Safeguarding concerns, incidents and accidents were reported to the local authority and investigated.Safeguarding concerns, incidents and accidents were analysed monthly to help identify trends and learning. The recording of the findings from the analysis would benefit from more detail.
The provider has a structured approach to quality assurance. Some audits had not been completed consistently. The provider had identified this issue, and an action was in place to bring all audits in line by the end of April 2025. More in-depth medication audits were being completed due to the current increase in medicines incidents. Staff gave positive feedback about the culture in the home and the support they received from management. The manager was changing role to become the deputy manager, and a new manager had been employed.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Piper Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Piper Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Piper Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Piper Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees