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Pine Trees Care CentreCornwall

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Rated:GoodResidential

Pine Trees Care Centre

15 Horsepool Road, Connor Downs, Hayle, Cornwall, TR27 5DZ

01736753249

Care Type

Residential Care

Inspection date

23 April 2022

Provider

St Philips Care Limited

Beds

35 beds

How this home compares nearby

Of 10 care homes for older people within 5 miles, none are rated higher by CQC, 8 are the same and 2 are lower.

7 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMay 2016
Requires ImprovementJun 2017
Requires ImprovementJun 2017
InadequateDec 2017
Requires ImprovementApr 2018
Requires ImprovementNov 2018
Requires ImprovementMay 2019
GoodOct 2019
GoodMay 2022

Improved from Requires Improvement to Good in 2019. CQC has rated this home 9 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by St Philips Care Limited, which runs 21 care homes in England: 17 rated Good and 4 Requires Improvement.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Pine Trees Care Centre

Pine Trees Care Centre is a residential care home in Cornwall, offering personal care to older people, including those living with dementia. Further details on the service can be found in the CQC findings below.

Pine Trees Care Centre provides personal care to 35 people, many of whom are living with dementia. Residents are primarily aged over 65 years, and the home operates on a single floor with communal areas including a dining space, lounge and conservatory.

People, relatives and staff spoke positively about the management team. Residents described the manager as approachable and said he "runs a good ship". Relatives praised both the manager and deputy for being approachable and listening to their concerns.

Staff similarly found the manager approachable and helpful at all times.

Source: CQC inspection report, 11 May 2022

Specialist Care

Older people

Facilities & Amenities

GardenEn-suite RoomsKitchenetteDining RoomCommunal LoungeLiftWheelchair AccessibleActivities Programme

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 35 places — this is not a vacancy count
Registration checked: Registered · TR27 5DZ

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 11 May 2022. Latest inspection date recorded: 23 April 2022.

Safe: Good
Effective: Good
CaringPublished 17 October 2019: Good
ResponsivePublished 17 October 2019: Good
Well-led: Good

Read Pine Trees Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Pine Trees Care Centre, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Pine Trees Care Centre, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Pine Trees Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees