Pilgrim Wood Residential Home

Pilgrim Wood Residential Home provides care for up to 35 older people, including those living with dementia. At the time of inspection, 24 people were residing there. Residents felt safe and reported that staff were always available when needed, with staff understanding their individual care preferences well.

The home maintains a stable and committed staff team with good retention rates. Staff members work together effectively to meet residents' needs and demonstrated particular dedication during the coronavirus pandemic, with many relocating to the home to reduce infection risks. People benefit from consistent care provided by staff who know them well.