Kathryn's House

43-49 Farnham Road, Guildford, Surrey, GU2 4JN

01483560070

Care Type

Residential Care

Inspection date

28 February 2022

Provider

A. Welcome House Limited

Beds

29 beds

About Kathryn's House

Kathryn's House is a residential care home in Surrey. It provides accommodation and personal care for older adults. Details of the most recent CQC inspection are set out below.

Kathryn's House is a residential care home for up to 29 people accommodated across three floors. At inspection, 26 residents were living there. The service demonstrated strong infection control practices, with regular audits conducted by the registered and deputy managers, including measures specific to COVID-19.

Staff received consistent infection control training covering safe use and disposal of personal protective equipment, which was regularly updated and discussed during team meetings and daily handovers. Staff had access to adequate PPE and were observed using it appropriately.

Source: CQC inspection report, 5 March 2022

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 29 places — this is not a vacancy count
Registration checked: Registered · GU2 4JN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 24 July 2018. Latest inspection date recorded: 28 February 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Kathryn's House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Kathryn's House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Kathryn's House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Kathryn's House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees