Paul Clarke Home

Chatterley House, Chatterley Road, Stoke On Trent, Staffordshire, ST6 4PX

01782834354

Care Type

Residential Care

Inspection date

3 March 2020

Provider

Paul Clarke (Staffordshire) Community Interest Company

Beds

9 beds

Rating history

Requires ImprovementMar 2019
Requires ImprovementMay 2020

Rated Requires Improvement at every inspection since 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Paul Clarke (Staffordshire) Community Interest Company runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Paul Clarke Home

Paul Clarke Home is a residential care home based in Stoke-on-Trent, offering a familiar and homely setting for those who need support with day-to-day life. Families looking into care options can take comfort in knowing the home is part of a local community, which can make the transition into residential care feel a little less daunting. The team at Paul Clarke Home is committed to providing personal care in an environment where residents can feel comfortable and at ease.

Paul Clarke Home provides residential accommodation and personal care for people with learning disabilities and/or autism. The service is registered for up to nine people, with eight residents at the time of inspection. The home operates from a single residential house with a garden that blends into the local area, which helps offset the larger-than-usual resident numbers compared to best practice guidance.

Systems for identifying areas for improvement were not always effective, and checks on the building were not consistently carried out. The inspection found gaps in how the home monitored its own performance and maintained its physical environment to required standards.

Source: CQC inspection report, 6 May 2020

Specialist Care

DementiaLearning disabilitiesMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · ST6 4PX

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 6 May 2020. Latest inspection date recorded: 3 March 2020.

Safe: Good
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Paul Clarke Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Paul Clarke Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Paul Clarke Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Paul Clarke Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees