Park View Care Home with Nursing

Park View Care Home with Nursing provides accommodation, nursing and personal care for up to 44 people, including those living with dementia and those needing mental health support. The CQC rated the home as Requires Improvement overall, following breaches relating to safe care, consent, staffing and governance. There was no registered manager in post, though one was applying to register.

Inspectors found care records were inconsistent, environmental risks needed attention, and staff training, supervision and appraisals were not keeping pace. However, permanent staff understood residents' needs well, and feedback about the manager was positive. Most residents and relatives were happy with care and felt their privacy was respected, though some raised concerns about agency staff.