Glenroyd

Glenroyd Close, Whitegate Drive, Blackpool, Lancashire, FY3 9HF

01253798008

Care Type

Nursing Care

Assessment date

8 October 2025

Provider

Barchester Healthcare Homes Limited

Beds

74 beds

About Glenroyd

Glenroyd is a nursing care home in Blackpool, supporting adults with nursing needs, including people living with dementia and physical disabilities. Further details on how the service is run can be found in the findings below.

Glenroyd is a residential care home with nursing, supporting adults over and under 65, including people living with dementia and physical disabilities. Around 64 people were living there when inspectors assessed the service, which is now rated Requires Improvement overall, though previous breaches around safe care and staffing have been resolved.

The CQC found people felt safe, valued and well cared for, describing staff as kind and attentive, with good activities and family involvement. However, governance remained inconsistent, with gaps in oversight and documentation leading to a breach relating to well-led practice, despite generally strong, transparent leadership and a supportive staff culture.

Source: CQC assessment, 23 December 2025

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 74 places — this is not a vacancy count
Registration checked: Registered · FY3 9HF

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 23 December 2025. Assessment date recorded: 8 October 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 23 December 2025. References to “we” mean CQC. It describes findings at that time.

Inspection dates- 16th to 22nd October 2025. The service is a residential care home with nursing providing support to adults over and under 65 years, including those living with dementia and physical disabilities. At the time of the inspection, 64 people were living at the service. Since the previous inspection, significant progress has been made across most areas. There were breaches of regulation at the last inspection in relation to safe care and treatment and staffing, however, these have now been met.
People told us they felt safe, respected and involved in their care. Staff were observed to be kind, responsive and compassionate, and care was consistently person-centred. Improvements in staffing levels and reduced agency use contributed to safer and more consistent care delivery. The environment was generally safe and well-maintained, although some areas required refurbishment. Governance systems had improved but remained inconsistent, with gaps in oversight and monitoring that led to missed checks and documentation issues. This resulted in a breach of legal regulation under the well-led key question in relation to governance systems and processes needing improvement. Despite this, leadership was inclusive and transparent, with a strong culture of learning and improvement. Staff felt supported and empowered, and partnerships with external professionals were effective. Overall, the service demonstrated a caring and responsive culture, with committed staff and leadership focused on continuous improvement.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Glenroyd's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Glenroyd, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Glenroyd, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Glenroyd's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees