Palmyra

38 Great Georges Road, Waterloo, Liverpool, Merseyside, L22 1RD

01519490529

Care Type

Residential Care

Inspection date

30 April 2019

Provider

Making Space

Beds

15 beds

Rating history

GoodOct 2016
GoodMay 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Making Space, which runs 12 care homes in England: 11 rated Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Palmyra

Palmyra is a residential care home in Sefton, providing personal care to adults living with enduring mental health conditions. The findings from the Care Quality Commission's most recent inspection are set out below.

Palmyra provides personal care to 13 adults living with enduring mental health conditions in a domestic-style property situated close to local amenities on a residential street. The service accommodates up to 15 people across three floors, with accessible ramp access at the front. Ground floor facilities include a kitchen, dining room, and lounge, while bedrooms are distributed across the upper floors.

A large enclosed garden is situated to the rear of the property.

Source: CQC inspection report, 31 May 2019

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 15 places — this is not a vacancy count
Registration checked: Registered · L22 1RD

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 31 May 2019. Latest inspection date recorded: 30 April 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Palmyra's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Palmyra, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Palmyra, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Palmyra's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees