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Overbury House Nursing and Residential HomeNorfolk

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Rated:Requires ImprovementNursing

Overbury House Nursing and Residential Home

Overbury House, 9 Staitheway Road, Wroxham, Norwich, Norfolk, NR12 8TH
01603782985
Care Type

Nursing Care

Inspection date

16 August 2023

Provider

Healthcare Homes Group Limited

Beds

61 beds

How this home compares nearby

Of 57 care homes for older people within 10 miles, 37 are rated higher by CQC, 19 are the same and 1 is lower.

13 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. Requires ImprovementJul 2015
  2. Requires ImprovementMar 2017
  3. InadequateMar 2018
  4. InadequateNov 2018
  5. Requires ImprovementJan 2019
  6. GoodSept 2019
  7. Requires ImprovementSept 2023

Rating dropped from Good to Requires Improvement in 2023. CQC has rated this home 7 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Healthcare Homes Group Limited, which runs 29 care homes in England: 2 rated Outstanding, 23 Good and 4 Requires Improvement.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Overbury House Nursing and Residential Home

Overbury House Nursing and Residential Home sits within the beautiful county of Norfolk, offering families a place where their loved ones can feel genuinely at home. The team there understands how personal the decision to move into care can be, and they work to create an environment that feels warm and familiar from the very first visit. For families exploring their options in Norfolk, Overbury House represents a community-focused setting where residents are treated as individuals.

Overbury House provides nursing and personal care for up to 61 people, including those living with dementia. The home is built over two floors with en-suite bedrooms, shared living areas, a dining room, and an accessible garden for residents and visitors.

However, medicines were not always safe at the service. Information about safe handling and administration of medicine was inconsistent, with some medication administration records containing gaps and inaccurate entries. Medicines were not always ordered in a timely manner to ensure people had adequate supplies.

Source: CQC inspection report, 1 September 2023

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service with nursing
Registered capacity
61 places — this is not a vacancy count
Registration checked
Registered · NR12 8TH

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 1 September 2023. Latest inspection date recorded: 16 August 2023.

Safe
Requires improvement
EffectivePublished 12 September 2019
Good
CaringPublished 12 September 2019
Good
ResponsivePublished 12 September 2019
Good
Well-led
Requires improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Overbury House Nursing and Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Overbury House Nursing and Residential Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Overbury House Nursing and Residential Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Overbury House Nursing and Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Overbury House, 9 Staitheway Road, Wroxham, Norwich, Norfolk, NR12 8TH

CQC Logo

Overbury House Nursing and Residential Home

CQC overall rating

Requires Improvement

Inspection date: 16 August 2023

View full inspection report
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