OSJCT Chestnut Court

St James, Quedgeley, Gloucester, Gloucestershire, GL2 4WD

01452720049

Care Type

Nursing Care

Assessment date

10 June 2025

Provider

The Orders Of St. John Care Trust

Beds

80 beds

About OSJCT Chestnut Court

OSJCT Chestnut Court is a nursing home in Gloucestershire, providing accommodation and personal care, including support for some people living with dementia. Details of the CQC's most recent findings are set out below.

OSJCT Chestnut Court provides accommodation and personal care for up to 80 people, some living with dementia. The CQC assessed the service after receiving concerns about care, staffing levels and management, and found it was performing well and meeting expectations overall, rated Good.

Inspectors found safe, well-managed medicines, effective risk management, and staff who were suitably trained and supported. People and relatives felt safe and spoke positively about caring staff, cleanliness and management responsiveness. Some relatives raised concerns about call bell delays, slow telephone answering and out-of-hours access, which they linked to staffing levels, though this did not affect the overall positive judgement.

Source: CQC assessment, 13 January 2026

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 80 places — this is not a vacancy count
Registration checked: Registered · GL2 4WD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 13 January 2026. Assessment date recorded: 10 June 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 13 January 2026. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 18, 19 and 20 June 2025. We carried out this assessment because we had received concerns about people’s care, staffing numbers and the management of the service.
OSJCT Chestnut Court provides care to a maximum of 80 people, of whom some live with dementia. At the time of the assessment 79 people were receiving care.
There was a registered manager, but they were not present during this assessment. Another of the provider’s managers was managing the service with support from one of the provider’s senior management team. Both managers shared the provider’s vision and goals to ensure people received safe and effective care. Both were suitably knowledgeable and skilled and were invested in working collaboratively with the staff to ensure people received safe and effective care.
There were processes and practices to keep people safe and to manage risks which could impact on people’s health and wellbeing. Learning from incidents and accidents was shared to improve staff practice. The service made sure that medicines and treatments were safe and met people’s needs, capacities and preferences.
Regular reviews of people’s dependency levels and staffing numbers took place to ensure the service had the means to support people in a holistic way.
Systems were used to assess people’s needs and to plan their care in accordance with best practice guidance and standards. Staff received relevant training which helped to support and maintain good outcomes for people.
The provider’s monitoring processes had identified areas for improvement and action was being taken to address these. This included strengthening processes to monitor the management of clinical risks. The provider had a continuous improvement strategy which the service benefited from.
Managers worked closely with commissioners, health and social care partners to support people through their care journey.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read OSJCT Chestnut Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting OSJCT Chestnut Court, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit OSJCT Chestnut Court, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund OSJCT Chestnut Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees