Orchard End

88 Welham Road, Retford, Nottinghamshire, DN22 6UG

01777701102

Care Type

Residential Care

Inspection date

28 June 2018

Provider

Creative Care (East Midlands) Limited

Beds

6 beds

Rating history

InadequateJan 2018
GoodOct 2018

Improved from Inadequate to Good in 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Creative Care (East Midlands) Limited, which runs 10 care homes in England: 3 rated Outstanding, 6 Good and 1 Requires Improvement.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Orchard End

Orchard End is a residential care home in Nottinghamshire, providing care for people with learning disabilities. Further details on the CQC's findings for this home are set out below.

Orchard End is registered to accommodate up to six people with learning disabilities. During the inspection, one person was living at the home. The service had previously been rated as inadequate following multiple regulatory breaches, and the provider was required to submit an action plan to address identified concerns.

Source: CQC inspection report, 9 October 2018

Specialist Care

Learning disabilitiesMental healthOlder peopleSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · DN22 6UG

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 9 October 2018. Latest inspection date recorded: 28 June 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Orchard End's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Orchard End, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Orchard End, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Orchard End's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees