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Lounge at Oakview Lodge
Photo: Country Court Care. Used with permission.
Rated:Requires ImprovementNursing

Oakview Lodge

Princes Avenue, Welwyn Garden City, Hertfordshire, AL7 4DT
01707375345
Care Type

Nursing Care

Inspection date

13 June 2023

Provider

Country Court Care Homes 7 OpCo Limited

Beds

70 beds

About Oakview Lodge

Oakview Lodge is a nursing care home in Hertfordshire, offering a place where older people and their families can feel genuinely welcomed and supported. The team there understands how significant this decision is, and the home aims to provide a familiar, comforting environment for residents to call their own. For families exploring care options in the area, Oakview Lodge is worth getting to know through a visit to see the home and staff for yourself.

Oakview Lodge accommodates 69 residents in a single adapted building, providing nursing and personal care to older people and those living with dementia. Staff personalise care to reflect individual needs and preferences. However, care plans do not always contain sufficient information about identified risks or clear guidance for staff to safely manage them.

Daily health monitoring is inconsistent, with gaps in activities such as weekly weighing and ensuring pressure mattresses are correctly set.

Source: CQC inspection report, 12 July 2023

Specialist Care

DementiaOlder people

Facilities & Amenities

En-suite RoomsDining RoomCommunal LoungeCinema RoomCafe BarGardenActivities Programme

Photographs of the home

Lounge at Oakview Lodge
Lounge at Oakview Lodge. Photograph from the provider’s website.Photo: Country Court Care. Used with permission.

Practical details from the provider

  • Shared facilities include sensory gardens, a cinema, a tea room, a pub and a hair salon.

Published on the provider's website, checked 21 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service with nursing
Registered capacity
70 places — this is not a vacancy count
Registration checked
Registered · AL7 4DT

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 12 July 2023. Latest inspection date recorded: 13 June 2023.

Safe
Requires improvement
Effective
Requires improvement
Caring
Good
Responsive
Good
Well-led
Requires improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Effective: How are staff training, nutrition and health outcomes checked now?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Oakview Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Oakview Lodge, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Oakview Lodge, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Oakview Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Princes Avenue, Welwyn Garden City, Hertfordshire, AL7 4DT

CQC Logo

Oakview Lodge

CQC overall rating

Requires Improvement

Inspection date: 13 June 2023

View full inspection report
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