Broad Oak Manor Nursing Home

Broad Oak Manor Nursing Home provides nursing care for up to 23 older people in an adapted manor house with several reception rooms, dining areas, and an enclosed garden. At inspection, 12 residents lived at the home. People and relatives spoke highly of the staff, using words such as 'extraordinary', 'outstanding', and 'highly' when describing their kindness and caring attitude. The home is built on strong caring values that place people at the centre of care, creating a warm, family-like environment where residents and relatives feel at home and consider staff to be extended family members. Relatives described how their loved ones were alive due to the loving care they received. People and their relatives are involved in every aspect of care decisions, making them feel valued and empowered to speak freely about their wishes and concerns, which has a positive impact on their psychological wellbeing.