Oaklands

183 Faversham Road, Ashford, Kent, TN24 9AE

01233632381

Care Type

Residential Care

Inspection date

19 October 2023

Provider

Caretech Community Services (No.2) Limited

Beds

6 beds

Rating history

GoodDec 2016
GoodNov 2023

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Caretech Community Services (No.2) Limited, which runs 26 care homes in England: 1 rated Outstanding, 22 Good, 2 Requires Improvement and 1 Inadequate.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Oaklands

Oaklands is a residential care home in Kent, providing accommodation and personal care for people with learning disabilities, autism, and other support needs. Further details on how the service performs are set out in the findings below.

Oaklands is a residential care home providing accommodation and personal care to 5 people with learning disabilities, autism, and other support needs, including mental health illness. The service is registered for 6 people but currently accommodates up to 5 due to available facilities.

Source: CQC inspection report, 18 November 2023

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · TN24 9AE

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 November 2023. Latest inspection date recorded: 19 October 2023.

Safe: Good
EffectivePublished 15 December 2016: Good
CaringPublished 15 December 2016: Outstanding
ResponsivePublished 15 December 2016: Good
Well-led: Good

Read Oaklands's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Oaklands, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Oaklands, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Oaklands's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees