Glover House

Glover Road, Willesborough, Ashford, Kent, TN24 0RZ

Care Type

Residential Care

Inspection date

10 June 2019

Provider

The Drive Care Homes Limited

Beds

8 beds

Rating history

GoodSept 2016
InadequateMar 2018
Requires ImprovementJun 2018
GoodJul 2019

Improved from Requires Improvement to Good in 2019. CQC has rated this home 4 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by The Drive Care Homes Limited, which runs 2 care homes in England: 2 rated Good.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Glover House

Glover House is a residential care home in Kent, providing support for younger adults with learning disabilities, autism, and physical or sensory needs. Further details from the most recent CQC inspection are set out below.

Glover House provides residential care for up to eight younger adults with learning disabilities, autism, and physical or sensory support needs. At the time of inspection, three people were living at the service, all with complex needs. One person used sign-assisted language to communicate.

Staff support people to live meaningful lives with choice, control, and independence.

Residents and their relatives expressed positive views of the care provided. One resident said, "I'm good here and I'm happy here," while a relative commented, "I think the staff at Glover House are excellent and so I never have to worry about my family member. " People receive safe care and support from adequately staffed teams with appropriate knowledge and skills.

The home has safe recruitment practices in place and supports people to use medicines safely. People are safeguarded from abuse.

Source: CQC inspection report, 5 July 2019

Specialist Care

Learning disabilitiesPhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · TN24 0RZ

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 5 July 2019. Latest inspection date recorded: 10 June 2019.

Safe: Good
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Effective: How are staff training, nutrition and health outcomes checked now?

These are questions for your visit, not a claim about conditions today.

Read Glover House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Glover House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Glover House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Glover House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees