Oakhurst Lodge

The following is CQC's published account of its assessment, published 8 August 2024. References to “we” mean CQC. It describes findings at that time.

We carried out this assessment 4 June 2024 to 4 July 2024. We assessed this service to see if improvements had been made following our last inspection. At our last inspection in May 2023, we found breaches of the regulations in relation to person-centred care, need for consent, safe care and treatment, safeguarding, good governance, and staffing. At this assessment we found improvements had been made and the provider was now meeting regulations. The provider had developed a new management team who people, most relatives and staff were positive about. A range of quality assurance systems were in place, and these were used effectively to ensure people received safe and high-quality care. The rating has changed from requires improvement (published 15 August 2023) to good. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.