Nower House

Coldharbour Lane, Dorking, RH4 3BL

01306740076

Care Type

Residential Care

Inspection date

24 November 2022

Provider

Abbeyfield Wey Valley Society Limited

Beds

44 beds

About Nower House

Nower House is a residential care home in Surrey, providing personal care for people with a range of health needs, including those living with dementia. Details of the most recent CQC inspection are set out below.

The care home provides personal care to up to 50 people with various health needs, including those living with dementia. At inspection, 24 people were living in the adapted building. Staff were observed to be kind and caring, treating residents with dignity while encouraging independence.

There were enough staff to meet people's needs, and medication support was safely managed with appropriate infection control practices in place.

Risks to residents' safety were managed well and regularly reviewed. The home supported people to maintain a balanced diet, and the management team completed thorough assessments before people moved in to ensure their needs could be met. Residents were supported to have maximum choice and control in their lives, with staff using the least restrictive approaches in their best interests.

People had access to activities they enjoyed.

Source: CQC inspection report, 5 January 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Domiciliary care service
Registered capacity: 44 places — this is not a vacancy count
Registration checked: Registered · RH4 3BL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 5 January 2023. Latest inspection date recorded: 24 November 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Nower House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Nower House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Nower House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Nower House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees