Livingstone House

Oldenwood, Reigate Road, Dorking, Surrey, RH4 1QE

08081643760

Care Type

Residential Care

Inspection date

18 October 2022

Provider

Pathway Healthcare Ltd

Beds

6 beds

About Livingstone House

Livingstone House is a residential care home in Surrey, offering a calm and familiar setting for those who call it home. Families looking into care options here can take comfort in knowing the team is committed to creating a place where residents feel genuinely looked after and valued. With Surrey's welcoming communities on the doorstep, there is plenty of opportunity for everyday life to feel full and connected.

Livingstone House provides residential care and personal care support for up to six people with a learning disability and autism. At the time of inspection, five people lived at the service. The service was assessed across the key questions of safe, effective, caring, responsive and well-led.

Inspectors reviewed the provider's approach to ensuring residents receive respect, equality, dignity, choices and independence with good access to local communities.

Source: CQC inspection report, 20 January 2023

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · RH4 1QE

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 20 January 2023. Latest inspection date recorded: 18 October 2022.

Safe: Requires improvement
Effective: Requires improvement
Caring: Requires improvement
Responsive: Requires improvement
Well-led: Inadequate

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Caring: How do staff protect privacy, dignity and each person’s choices?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Livingstone House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Livingstone House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Livingstone House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Livingstone House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees