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No. 18Cornwall

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Rated:GoodResidential

No. 18

18 Serpells Meadow, Polyphant, Launceston, Cornwall, PL15 7PR
01566880340
Care Type

Residential Care

Assessment date

10 January 2024

Provider

Bowden Derra Park Limited

Beds

3 beds

Rating history

  1. GoodFeb 2016
  2. GoodJan 2018
  3. GoodApr 2024

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Bowden Derra Park Limited, which runs 4 care homes in England: 3 rated Good and 1 Requires Improvement.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About No. 18

No. 18 is a residential care home in Cornwall, providing accommodation and personal care across two adjacent properties. Details of the most recent CQC findings are set out below.

No. 18 is a care home providing accommodation and personal care for up to three people with a learning disability and autistic people, across two adjacent properties. The CQC found the service continues to be rated good overall, meeting expectations for supporting people with a learning disability and autistic people.

Inspectors found relatives felt their family members were safe, and people appeared comfortable and at ease with staff. Care was person-centred, promoting choice, independence, dignity and privacy, with leaders and staff fostering an inclusive, empowering culture.

Source: CQC assessment, 8 April 2024

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
3 places — this is not a vacancy count
Registration checked
Registered · PL15 7PR

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 8 April 2024. Assessment date recorded: 10 January 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 8 April 2024. References to “we” mean CQC. It describes findings at that time.

No 18 is a 'care home' that provides care and support to people with a learning disability and autistic people. The accomodation is spread over 2 adjacent properties. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. The service accommodates up to 3 people. On the day of the inspection 3 people were living at the home. We carried out our on-site assessment on 14 and 15 January 2024, off site assessment activity started on 10 January 2024 and ended on 30 January 2024. An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. At our assessment we found No 18 were meeting the principles of Right support, right care, right culture. We looked at 7 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Independence, choice and control; Equity in experiences and outcomes; Consent to care and treatment and Assessing needs;. At our last inspection the service was rated good. At this assessment the service remains good.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read No. 18's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting No. 18, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit No. 18, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund No. 18's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

18 Serpells Meadow, Polyphant, Launceston, Cornwall, PL15 7PR

CQC Logo

No. 18

CQC overall rating

Good

Assessment date: 10 January 2024

View full inspection report
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