Chertsey Road

401A Chertsey Road, Twickenham, Middlesex, TW2 6LS

02088947081

Care Type

Residential Care

Inspection date

25 May 2022

Provider

Achieve Together Limited

Beds

4 beds

About Chertsey Road

Chertsey Road is a residential care home in Richmond upon Thames, providing care and support for people with learning disabilities. Full details from the latest CQC inspection are set out below.

Chertsey Road provides care and support for up to four people with learning disabilities. At the time of inspection, all four beds were occupied. The home offers accommodation alongside personal care as a single package, with staff supporting residents in their daily lives and community activities.

The inspection examined both the premises and the quality of care provided to ensure residents receive respect, equality, dignity, and genuine choices in how they live. Staff work to promote residents' independence and their access to local community activities and opportunities that others take for granted.

Source: CQC inspection report, 21 June 2022

Specialist Care

Learning disabilitiesPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · TW2 6LS

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 21 June 2022. Latest inspection date recorded: 25 May 2022.

Safe: Good
EffectivePublished 16 March 2018: Good
CaringPublished 16 March 2018: Good
ResponsivePublished 16 March 2018: Good
Well-led: Good

Read Chertsey Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Chertsey Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Chertsey Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Chertsey Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees