England

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Nightingale Group ltd. Trentham Care CentreStoke-on-Trent

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Rated:Requires ImprovementNursing

Nightingale Group ltd. Trentham Care Centre

Longton Road, Trentham, Stoke On Trent, Staffordshire, ST4 8FF

01782644800

Care Type

Nursing Care

Inspection date

8 December 2022

Provider

Nightingale Group Limited

Beds

155 beds

How this home compares nearby

Of 43 care homes for older people within 5 miles, 33 are rated higher by CQC, 8 are the same and 2 are lower.

16 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementMar 2015
Requires ImprovementFeb 2016
Requires ImprovementSept 2016
Requires ImprovementJan 2017
Requires ImprovementApr 2018
GoodMay 2019
Requires ImprovementDec 2021
InadequateJun 2022
Requires ImprovementMar 2023

Improved from Inadequate to Requires Improvement in 2023. CQC has rated this home 9 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Nightingale Group Limited runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Nightingale Group ltd. Trentham Care Centre

Nightingale Group ltd. Trentham Care Centre is a nursing care home based in Stoke-on-Trent, a city known for its strong sense of community and rich local heritage. Families looking for care in this part of Staffordshire will find a home that aims to provide a supportive environment for its residents. The team at Trentham Care Centre understands how important it is to feel confident in the care your loved one receives, and welcomes families to reach out and learn more about life at the home.

Trentham Care Centre provides nursing and personal care to 96 people across five units, serving younger and older adults with dementia, mental health needs, and physical disabilities. At inspection, the home was operating four of its five units.

The inspection found significant concerns with medicines management. Staff did not consistently follow best practice when administering medicines, and not all medicine errors were reported according to the provider's procedures, meaning people did not receive their medicines safely. Quality monitoring processes were inadequate to identify or address these issues and other inconsistencies in care.

Staff interactions with residents were inconsistent. While some people described being supported by caring and kind staff, others did not receive empowering and valuing interactions. The provider had assessed risks associated with people's care and support, but lacked effective oversight to ensure these assessments translated into safe, consistent care experiences for all residents.

Source: CQC inspection report, 8 March 2023

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

Practical details from the provider

The centre is set in more than five acres of landscaped grounds. Its units have en-suite bedrooms, shared lounges, quiet rooms and secure gardens.

Published on the provider's website, checked 21 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 155 places — this is not a vacancy count
Registration checked: Registered · ST4 8FF

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 8 March 2023. Latest inspection date recorded: 8 December 2022.

Safe: Requires improvement
EffectivePublished 2 May 2019: Good
Caring: Requires improvement
ResponsivePublished 2 May 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Caring: How do staff protect privacy, dignity and each person’s choices?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Nightingale Group ltd. Trentham Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Nightingale Group ltd. Trentham Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Nightingale Group ltd. Trentham Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Nightingale Group ltd. Trentham Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees