Harden Hall

235 Coalpool Lane, Walsall, West Midlands, WS3 1RF

01922620422

Care Type

Residential Care

Inspection date

13 July 2022

Provider

Anchor Hanover Group

Beds

54 beds

About Harden Hall

Harden Hall is a residential care home in Walsall. Details of the CQC's most recent findings are set out below.

Harden Hall is a purpose-built residential care home accommodating up to 54 people across three floors, primarily supporting older people, some living with dementia. At inspection, 53 people were using the service. Staff assessed risks to residents and understood the actions needed to minimise them.

People received their medicines safely, and the home maintained systems to monitor staffing levels and recruit staff safely. Safeguarding procedures were clearly understood by staff and managers.

Residents and relatives expressed satisfaction with the care provided. One relative commented that their family member was "so well cared for" and praised the "lovely atmosphere" during visits, describing it as "calm and relaxed. " The home had updated infection control procedures in line with COVID-19 guidance to protect people, staff and visitors.

When incidents or accidents occurred, staff analysed them to identify measures for improving safety.

Source: CQC inspection report, 24 August 2022

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 54 places — this is not a vacancy count
Registration checked: Registered · WS3 1RF

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 24 August 2022. Latest inspection date recorded: 13 July 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Harden Hall's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Harden Hall, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Harden Hall, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Harden Hall's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees